Action is the most beautiful form of speech

Tag copilot studio

A good agent does not know a lot. It knows what matters here.

Two talks on the same evening, from opposite directions, arrived at the same place. I spoke at the PowerUp! Meetup (Finland) Live Meetup on 2 September 2026, hosted by Microsoft in Keilaniemi, Espoo, about governing what a Copilot Studio agent… Continue Reading →

Defensible beats impressive: designing a governed Copilot Studio agent

A confident wrong answer sounds helpful. It is the worst possible outcome, because nobody thinks to check it. “I don’t know” sounds worse and is better: it can be defended, and it tells the user what to do next. I… Continue Reading →

Two new agents spent 400,000 Copilot credits in a day, and nobody used them

On the GitHub Copilot harness, a Copilot Studio agent spends credits while you build, test and evaluate it, not only when it runs. At one organization, two brand-new agents in a Default environment crossed 400,000 credits in a single day… Continue Reading →

Copilot Studio agents have no voice, so I built the microphone

I have been building Copilot Studio agents for several years now, and in the car I use the voice feature of M365 Copilot a lot. Together with other MVPs I have been waiting for that same capability to arrive in… Continue Reading →

Test-Driven Agent Development

I have been building quite a different kind of Copilot Studio agents, but this latest project was the most challenging one. The knowledge source list was very narrow, and the agent was not allowed to hallucinate or to say anything… Continue Reading →

How I Work With A Coding Agent: What’s In My Toolkit After Three Months

Three months ago I wrote about setting up a Linux box on Azure to develop Copilot Studio with Claude Code. That post ended where the machine was ready, which is exactly where the interesting part starts. This is what happened… Continue Reading →

Model Context Protocol vs. Connectors: When to Use What

European Power Platform Conference, Copenhagen | Thursday, July 1, 2026 | Track: Copilot Studio | Level 300 MCP servers are the topic of every conversation at every AI conference in 2026. But for Power Platform professionals, the natural question isn’t… Continue Reading →

Where Copilot Studio Must Stop: Designing Human Escalation Without Breaking UX

European Power Platform Conference, Copenhagen | June 30, 2026 | Track: Copilot and Agentic Platforms | Level 200 “The most trusted agents are the ones that know where to stop.” That closing line from James Papadimitriou summed up the entire… Continue Reading →

Agents Everywhere: Manage, Secure, and Prove Value with Agent 365

EPPC26 Thursday keynote recap: Nirav Shah (Microsoft) introduces Agent 365 — the unified control plane for governing AI agents across Microsoft and third-party platforms. Covers the governance gap, shadow AI, KPMG case study (130K agents), local agent discovery, and new cost management features.

Unleashing the Power of RAG in Copilot Studio

Rick Van Rousselt’s EPPC26 deep dive on RAG in Copilot Studio: chunking, embeddings, knowledge source comparison, a cautionary 100%-accuracy case study, and a production evaluation framework for a Dutch financial institution with 6,000 employees.

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